I had a bad customer call at work.
For every insufferable comment you make to a person who answers the phone at a business, a blog post is written.
Even though we refunded his money immediately after he made a purchase we couldn’t fill, it wasn’t good enough for him because we didn’t have the item he had purchased (which IS our fault because of how it was listed, but I can’t just make a finite item appear out of thin air), so I gave him a free 15 minutes of chewing me out on the phone along with a refund. Even though the mistake wasn’t my personal fault, it’s sometimes my job to take one on behalf of a technical system failure because customers can’t see how inventory systems work, they only see what the web site shows them.
You know the kind of person who stamps their foot and demands something like you have access to a special shelf with anything they’ve ever wanted?
“This isn’t customer service. All you can say is that you’re sorry!”
“Yes.”
Well, the customer IS always right, right? Customer service isn’t my job title, but we don’t have trained customer service reps so I’m the person who gets to listen to you shout belligerently when I apologize and say I can give you a refund about five minutes after you make a purchase. I don’t even remember what his voice sounds like now because all I see are flames and I hear a booming voice emitting from a mouth filled with thousands of snakes for tongues, “THIS ISN’T CUSTOMER SERVICE!!!!”
This blog isn’t a journal, but to de-stress myself after having a stranger yell at me, I stole some photos off the Internet and made some artwork, and that is what I wanted to share, since now I can’t focus my brain on any words except these:
